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Letter "C" » customers
«This is a decisive move that accelerates our strategy and positions us to win by offering even greater value to our customers and partners. In addition to the clear strategic benefits of combining two highly complementary organizations and product families, we can create substantial shareowner value through significant cost-structure improvements and access to new growth opportunities.»
«They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.»
«The telephone wire, as we know it, has become too slow and too small to handle Internet traffic. It took 75 years for telephones to be used by 50 million customers, but it took only four years for the Internet to reach that many users.»
«Treat your customers like lifetime partners.»
Author: Michael Leboeuf | Keywords: customers, partners
«The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.»
«The real and effectual discipline which is exercised over a workman is ... that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.»
«Reduce the layers of management. They put distance between the top of an organization and the customers.»
«The sign brings customers»
«The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?»
«Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.»

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