According to Watts Humphrey "The Actual Process is what you do, with all its omission, mistakes, and oversights. The Official Process is what books say you are supposed to do". So there are two challenges that a software development firm faces. First, to come up with reliable, efficient and pragmatic Official processes. Second, to make these processes a part of the company's culture i.e. to make the Official process the same as the Actual …showed first 75 words of 5858 total…

…showed last 75 words of 5858 total…at 5th International Conference on Software Process (14-17 June 1998) [11] jalote CMMSM in Practise [12] donna l. johnson, judith g. broadman Tailoring the CMMSM for Small Businesses, Small Organizations, and Small Projects [13] donna l. johnson, judith g. broadman Applying CMMSM Project Planning Practices to Diverse Environments [14] syed zahoor hassan, khalid sherdil A Contingency Based Capability Maturity Model for Developing Countries [15] william decker, joe haskell, frank mcgarry of computer sciences corporation (csc) Experiences with CMM and ISO 9001 benchmarks