1.0 Executive Summary Six Sigma is a business improvement concept that focuses on meeting the needs of customers and bottom-line benefit to your organisation. The goal is to provide defect-free business processes with customer satisfaction and improvement being the driving forces. Six Sigma was established in 1987 through the Motorola Six Sigma quality program. The program gained publicity when Motorola won the Malcolm Baldrige quality prize in the USA and further development of the concept took place …showed first 75 words of 9044 total…

…showed last 75 words of 9044 total…Resource Planning - Provide organization with production and manufacturing information<Tab/>Develop systems to ensure the quality of a product and achieve customer/clients requirements <Tab/>Automatic and systematic delivering product to meet client needs<Tab/>Sales identification of customer needs toward zero defect products. <Tab/>Enhance the capability of its business processes to better meet/exceed customer specifications