Quality of life and quality of service are concepts faced by everybody. Quality of life relates to happiness and wellbeing on a personal level whereas quality of service is a business enterprise requiring high standards and customer satisfaction. However, for people with disabilities quality of life and quality of service become inter-related because of the reliance of disabled people on services to assist them to achieve their goals. These issues are important to people with …showed first 75 words of 2038 total…

…showed last 75 words of 2038 total…the service. (Quality of life for people with developmental disabilities website, 2001). Empowerment of consumers is crucial in obtaining good quality of life. An individually focused service provider is necessary in obtaining high quality service and ultimately a better quality of life for those who access the service. With quality of service and quality of life being so connected for people with disabilities an understanding of these concepts is vital for those who work with them.