In the global business world of today organizations are constantly looking for innovative ways of increasing their competitive advantage. One of the most critical areas is the management of its most important resource, knowledge. A company that has made a business of developing new and inventive knowledge management practices is Teltech. Teltech is a developer of new practices for information and knowledge management. It has created a successful business out of a set of practices …showed first 75 words of 1808 total…

…showed last 75 words of 1808 total…easier for users to navigate through content. Competitive advantage is the most important asset that an organization can have. In order for an organization to have any chance of being successful it is necessary for it to manage its most important resource, knowledge. Works Cited: http://www.mccombs.utexas.edu/kman/telcase.html, Thomas H. Davenport, PhD. "Teltech: The Business of Knowledge Management Case Study" Graduate School of Business, University of Texas at Austin, February 01, 1998