Objective: To decide the course of action to be taken for improving the cross functional communication and coordination between the top decision makers of All-Sport Catalog Division. Case Facts: Don Barrett, president of All- Star Sports Catalog Division, which dealt in catalog selling of sports goods, hired a consultant to study his staff's strategic decision making process. His objective was to improve his organization's ability to identify and exploit the strengths of the division's businesses …showed first 75 words of 955 total…

…showed last 75 words of 955 total…the time required for identifying alternatives. 5.The team size has not been considerably reduced thus there is still enough participation from all the spheres of the organization. 6.The team building exercises will help the members to get to know each other and be more comfortable around each other. This will not only increase active participation but also make them understand each other better. 7.The seniors' expectations don't change so frequently so the process is smoother.