Question Discuss a recent conflict situation you have experienced and any lessons learned Introduction A recent situation in which I came into conflict with my immediate manager had to do with a proposal I put forward to provide disaster recovery facilities to our clients. The basic principle behind disaster recovery is that should a client site be destroyed or damaged to the point where the IT infrastructure is no longer serviceable, the disaster recovery "supplier" …showed first 75 words of 1419 total…

…showed last 75 words of 1419 total…been to my advantage. This would have allowed me to aim my proposal more appropriately. Obviously at the time of the conflict I was not aware of the various strategies, and many of the reasons for conflict, apart from a vague awareness that something was not quite right. At the time of the conflict I felt that I had lost, but ultimately, I think that both the company and myself will benefit from this experience.